Customer Satisfaction Survey

Encore Metals is committed to customer satisfaction. Only through continuous improvement will Encore Metals obtain complete customer satisfaction.

Please use the form below to submit your comments about our Quality System.

Contact Information:

Using your experience with Encore Metals over the past six months, please rate Encore Metals in the following categories:

Use a scale of one (1) to ten (10) where one is the lowest rating and ten is the highest rating.

	1	2	3	4	5	6	7	8	9	10	N/A
Accuracy on Documentation
Delivery Performance
Encore Metals Inventory Levels
Material Identification
Packaging
Pricing
Quality of Product
Quality Performance
Quotation Response
Test Reports
Inside Sales Accessibility
Inside Sales Competency
Outside Sales Accessibility
Outside Sales Competency
Overall Quality of Encore Metals

Accuracy on Documentation N/A

Delivery Performance N/A

Encore Metals Inventory Levels N/A

Material Identification N/A

Packaging N/A

Pricing N/A

Quality of Product N/A

Quality Performance N/A

Quotation Response N/A

Test Reports N/A

Inside Sales Accessibility N/A

Inside Sales Competency N/A

Outside Sales Accessibility N/A

Outside Sales Competency N/A

Overall Quality of Encore Metals N/A